KNOWLEDGE, SATISFACTION & CLIENT LOYALTY

Knowledge, satisfaction and customer loyalty: getting to know your customer better enables you to measure your satisfaction and set up loyalty levers.

AreYouNet makes it possible to qualify customer or prospect bases, to collect opinions, comments, alerts, to quantify major indicators. You will be able to master the customer life cycle, increase the average basket and become much more efficient.

Online customer satisfaction survey solutions

Build a more profitable customer relationship with online satisfaction surveys using AreYouNet:

  • Get insight feedback in real time
  • Build increasing loyalty
  • Use your loyal customers to promote your brand
  • Generate more pertinent information to lead your company to success
  • Mobilize your employees using the indicators obtained

With AreYouNet, customer satisfaction can be measured with automatic (i.e., linked to your CRM system), multi-channel and instantaneous processes.

JOIN THE THOUSANDS OF AREYOUNET USERS AND MAKE YOUR STUDIES INDEPENDENTLY.

Entrust us with your projects

Entrust us with your projects

Success with this type of project requires professional support to help you provide overall coherence upstream and maintain a large amount of technical flexibility during implementation. There is nothing more difficult than designing a way to report which must be created from scratch!

AreYouNet methodological benefits:

  • Project framing according to your goals
  • Writing of the questionnaire
  • Definition of reporting type and format
  • Implementation support
  • Recommendations
  • Implementation of action plans

Benefit from the advice of our customer satisfaction experts, who are recognized on the market, to avoid choosing the wrong indicators. Don’t forget, for instance, that NPS does not include any explanatory aspect.

HOW IT
WORKS ?

Discover the solution to make the right decisions

Good practices & advice

AreYouNet accompanies you in your projects and approaches

REFERENCE CUSTOMER SATISFACTION SURVEY

Join more than 4,000 customers in 34 countries

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